WithSecure media relations
Helsinki, Finland – June 24, 2026: Global research and advisory firm, Info-Tech Research Group, has identified WithSecure as a Champion in its 2026 Emotional Footprint report. The report’s findings are based on data from user reviews on the firm’s SoftwareReviews platform, the leading source for insights into the software provider landscape.
Info-Tech Research Group’s Emotional Footprint report quantifies the end-user experience and value provided by a specific product and the relationship end users have with the provider. The top providers are recognized as Emotional Footprint Champions, which are selected based exclusively on feedback provided by their users.
User satisfaction is measured across 27 elements of the provider relationship, including strategy, service experience, product experience, conflict resolution, and the contracting process. The result is a Net Emotional Footprint score. This score represents the overall user sentiment, a powerful indicator of user feeling toward the provider and the product.
This year, WithSecure received a Net Emotional Footprint score of 9.0 for Elements Endpoint Protection in the midmarket category. This means that the solution has been selected as the Emotional Footprint Champion for already a third year in a row. It reflects the Co-Security model in action: when security is built as a shared endeavour, customers feel the difference.
WithSecure’s capabilities were recognized as best-in-class across the following dimensions:
- Innovation Strategy
- Service Experience
- Deal Management
- Dispute Resolution
Succeeding in these dimensions reflects the full customer relationship – from first contact through to everyday product experience – and underscores WithSecure’s commitment to building cybersecurity partnerships, not just selling software.
“Being recognised as Emotional Footprint Champion is a testament to what our teams put into every customer interaction,” says Nina Laaksonen, Chief Technology Officer at WithSecure. “Cybersecurity only works when people trust it. These results tell us that our customers don’t just use our solutions – they believe in them.”
Read more about:
- Discover all capabilities WithSecure Elements Cloud platform has to offer: https://www.withsecure.com/en/for-business/platform/
About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech’s divisions, visit SoftwareReviews for software buying insights or McLean & Company for HR research and advisory services.