WithSecure Countercept Managed Detection and Response

A managed detection and response (MDR) solution built by attackers for defenders.

Countercept’s dedicated attack Detection and Response team deals with potential cyber threats to your organization in minutes. Countercept acts as an extension to your cyber security team, sharing our threat hunting expertise, helping your team learn and grow and supporting continuous improvement of your security posture.

  • WithSecure™ threat hunters spend up to 30% of their time proactively hunting for threats and evolving tools and techniques they use to detect them. The DRT investigates every alert or combination of alerts that represent a significant detection.

  • Countercept MDR’s proprietary Endpoint Detection & Response (EDR) agent and log collectors, which feed data into our XDR detection platform, provide excellent visibility of user, endpoint, cloud and network activity.

  • Countercept MDR’s 24/7 First Response service contains and remediates cyber security incidents before they have a chance to impact the business. Our proven First Response methodology enables the <1% of incidents requiring specialist support to be smoothly escalated to our incident response team.

We deliver operational efficiency and resilience to clients that enables them to achieve their goals.

What can you achieve?


Effective Attack Detection & Response

Countercept is a threat-driven service designed to be effective in the 'gray area' where legitimate activity masks malicious intent. We react to detections in minutes - and execute containment actions within hours.


Peacetime Value

Countercept provides cyber security insights that support continuous security posture improvement. We help you improve your security posture and meet your compliance obligations.


True Partnership

We act as an extension of your cyber security team, giving you unmetered access to our experts, sharing our cyber threat hunting expertise, addressing queries and helping your team develop.

Countercept MDR architecture

Countercept D&R team

Countercept D&R team

WithSecure™ threat hunters spend up to 30% of their time proactively hunting for threats and evolving tools and techniques they use to detect them. 

Customer and True Positive finding

Customer and True Positive finding

Our DRT and Incident Response teams use the same technology platform and work closely together – meaning handoffs are seamless and well-practised.

Peacetime Value

Peacetime Value

Dedicated security engineers provide cyber security insights that help you deter and resist attacks.

Countercept MDR advantages

Proprietary XDR platform

In-house expertise and in-house development of systems, from Detection all the way through to Incident Response.

Consistently effective in MITRE evaluations

Across all three evaluations WithSecure™ consistently identifies threats and has demonstrated its effective response in the face of potential cyber attacks and data breaches.

Europe-only Countercept MDR option

Delivered wholly within Europe and eliminating data access to anyone outside.

NPS growth of 124% since launch

Incidents demand preparation, prompt action and clear communication. Our customers affirm that we do this. 

Consistently outstanding service

Net Promoter Score (NPS): 51 
Customer Effort Score (CES): 89% 
Customer satisfaction (CSAT): 4.6/5–4.7/5

30 years of true partnership

Working to solve technology problems since 1988. Countercept MDR has been delivering its threat hunting services since 2016.

WithSecure Countercept and common D&R solutions compared

Feature Common D&R solutions WithSecure™ Countercept
Time to value Months Days
Logs consumed per month Billions Millions
Alerts per month 100,000s 1,000s of relevant alerts
Alerts investigated by expert 0-10% 100%
Investigation time <1 minute As long as necessary
Solution efficacy (% of actions that produce
a desired result)
<50% >95%
Responder profile Analyst Threat hunter

Customer references

 The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates. 

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