Product lifecycle policies
Products reach their end of life for various reasons. These reasons may be due to changes in demand, technology innovation and changes in competitive landscape, or the products simply mature over time and are replaced by new ones.
While this is an established part of the overall product life cycle, WithSecure recognizes that end-of-life milestones often prompt customers to review the way in which such milestones impact the WithSecure products in their environments.
With this in mind, we have set out WithSecure's End of Life Policy to help customers better manage product end-of-life transition and to understand the role that WithSecure can play in helping them to migrate to alternative WithSecure products and solutions.
The threat landscape is constantly evolving, which also means changes in the protection offered by WithSecure. Old products cannot respond to all the current threats.
Security fixes and non-security fixes are not provided for unsupported product versions. Virus definition updates are not tested with End-of-Lifed products. This may decrease the protection capability and reliability of old products, causing, for example, the malfunctioning of the product, conflicts with third party software, false positives and negatives.
Our products and services receive frequent updates and improvements to keep you protected all the time.
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