製品ライフサイクル
サポート対象製品
常に最新バージョンの製品をお使いいただくことで、最も充実した保護とサポートを受けていただくことができます。製品の最新バージョンの概要、製品のライフサイクルポリシー、End-of-Lifeのアナウンスメントを以下にてご覧ください。
サポート対象バージョンの概要
Elements
以前の名称: Protection Service for Business (PSB)
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Version |
ProductEnd-of-Life date of series |
RTM/GA release date |
Service Pack release |
Security Hot Fix | Non-Security Hot Fix |
|
---|---|---|---|---|---|---|
Current |
Elements EPP for Computers |
* |
10 August 2017 |
Yes |
Yes |
Yes |
Current |
Elements EPP for Computers for Mac |
* |
05 October 2018 |
Yes |
Yes |
Yes |
Current |
Elements EPP for Servers |
* |
16 May 2019 |
Yes |
Yes |
Yes |
Current |
Elements Mobile Protection |
* |
17 May 2021 |
Yes |
Yes |
Yes |
Current |
Elements for Microsoft 365 |
* |
27 May 2020 |
|
Yes |
Yes |
Current |
Elements Endpoint Detection and Response |
* |
20 November 2018 |
|
Yes |
Yes |
Current |
Linux Protection |
* |
16 July 2020 |
Yes |
Yes |
Yes |
Business Suite
Client Security |
||||||
Status |
Series |
Version |
End-of-Life date of series |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
15-series |
Client Security 15.30 |
10 August 2023 |
22 December 2021 |
Yes |
Yes |
Supported |
15-series |
Client Security 15.21 |
10 August 2023 |
10 August 2021 |
Yes |
|
Supported |
15-series |
Client Security 15.20 |
10 August 2023 |
17 May 2021 |
Yes |
|
Supported |
15-series |
Client Security 15.11 |
10 August 2023 |
29 December 2020 |
Yes |
|
Supported |
15-series |
Client Security 15.10 |
10 August 2023 |
10 November 2020 |
Yes |
|
Supported |
15-series |
Client Security 15.00 |
10 August 2023 |
10 August 2020 |
Yes |
|
Client Security for Mac |
||||||
Status |
Series |
Version |
End-of-Life date of series |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
15-series |
Client Security for Mac 15.03 |
10 November 2023 |
22 December 2021 |
Yes |
Yes |
Supported |
15-series |
Client Security for Mac 15.02 |
10 November 2023 |
29 December 2020 |
Yes |
|
Supported |
15-series |
Client Security for Mac 15.00 |
10 November 2023 |
10 November 2020 |
Yes |
|
Email and Server Security |
||||||
Status |
Series |
Version |
End-of-Life date of series |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
15-series |
Email and Server Security 15.10 |
24 February 2024 |
16 September 2021 |
Yes |
Yes |
Supported |
15-series |
Email and Server Security 15.00 |
24 February 2024 |
24 February 2021 |
Yes |
|
Linux Security |
||||||
Status |
Series |
Version |
End-of-Life date of series |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
- |
Linux Security 64 |
- |
18 June 2019 |
Yes |
Yes |
Policy Manager |
||||||
Status |
Series |
Version |
End-of-Life date of Series |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
15-series |
Policy Manager 15.30 |
10 August 2023 |
22 December 2021 |
Yes |
Yes |
Supported |
15-series |
Policy Manager 15.21 |
10 August 2023 |
21 October 2021 |
|
|
Supported |
15-series |
Policy Manager 15.20 |
10 August 2023 |
17 May 2021 |
|
|
Supported |
15-series |
Policy Manager 15.10 |
10 August 2023 |
10 November 2020 |
|
|
Supported |
15-series |
Policy Manager 15.00 |
10 August 2023 |
10 August 2020 |
|
|
Current |
15-series |
Policy Manager Proxy 15.30 |
10 August 2023 |
22 December 2021 |
Yes |
Yes |
Supported |
15-series |
Policy Manager Proxy 15.21 |
10 August 2023 |
21 October 2021 |
|
|
Supported |
15-series |
Policy Manager Proxy 15.20 |
10 August 2023 |
17 May 2021 |
|
|
Supported |
15-series |
Policy Manager Proxy 15.10 |
10 August 2023 |
10 November 2020 |
|
|
Supported |
15-series |
Policy Manager Proxy 15.00 |
10 August 2023 |
10 August 2020 |
|
|
Policy Manager for Linux |
||||||
Status |
Series |
Version |
End-of-Life date of Series |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
15-series |
Policy Manager for Linux 15.30 |
10 August 2023 |
22 December 2021 |
Yes |
Yes |
Supported |
15-series |
Policy Manager for Linux 15.21 |
10 August 2023 |
21 October 2021 |
|
|
Supported |
15-series |
Policy Manager for Linux 15.20 |
10 August 2023 |
17 May 2021 |
|
|
Supported |
15-series |
Policy Manager for Linux 15.10 |
10 August 2023 |
10 November 2020 |
|
|
Supported |
15-series |
Policy Manager for Linux 15.00 |
10 August 2023 |
10 August 2020 |
|
|
Current |
15-series |
Policy Manager Proxy for Linux 15.30 |
10 August 2023 |
22 December 2021 |
Yes |
Yes |
Supported |
15-series |
Policy Manager Proxy for Linux 15.21 |
10 August 2023 |
21 October 2021 |
|
|
Supported |
15-series |
Policy Manager Proxy for Linux 15.20 |
10 August 2023 |
17 May 2021 |
|
|
Supported |
15-series |
Policy Manager Proxy for Linux 15.10 |
10 August 2023 |
10 November 2020 |
|
|
Supported |
15-series |
Policy Manager Proxy for Linux 15.00 |
10 August 2023 |
10 August 2020 |
|
|
Server Security |
||||||
Status |
Series |
Version |
End-of-Life date of series |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
15-series |
Server Security 15.30 |
10 November 2023 |
22 December 2021 |
Yes |
Yes |
Supported |
15-series |
Server Security 15.11 |
10 November 2023 |
10 August 2021 |
Yes |
|
Supported |
15-series |
Server Security 15.310 |
10 November 2023 |
17 May 2021 |
Yes |
|
Supported |
15-series |
Server Security 15.01 |
10 November 2023 |
29 December 2020 |
Yes |
|
Supported |
15-series |
Server Security 15.00 |
10 November 2023 |
10 November 2020 |
Yes |
|
Note: For Policy Manager and Policy Manager for Linux, we will provide hotfixes in the form of maintenance releases.
*Product lifecycle length is three years from General Availability of a major version in each Product Series, or until one year after release of a successor major version, whichever is longer
**Security hotfixes apply to all maintenance versions within a minor version (e.g., 15.00, 15.10, 15.11, 15.20, and 15.21)
Cloud Protection
Version |
Product |
End-of-life date |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
Cloud Protection for Salesforce 1.8 |
- |
06 April 2022 |
Yes |
Yes |
その他の製品
Version |
Product |
End-of-life date |
RTM/GA release date |
Security hotfixes |
Non-security hotfixes |
Current |
Atlant |
* |
08 February 2019 |
Yes |
Yes |
Current |
Messaging Security Gateway 8.x |
* |
27 August 2015 |
Yes |
Yes |
Current |
Rapid Detection and Response |
* |
20 November 2018 |
Yes |
Yes |
EOL(End of Life:製品サポートの終了)のお知らせ
一般的な製品ライフサイクルポリシー
製品のサポートは様々な理由で終了します。その理由には、需要の変化、技術革新、競争環境の変化などが含まれますが、単に時間の経過とともに製品が成熟し、新しい製品に取って代わられる場合もあります。
これは製品ライフサイクルの一部として重要なものですが、私たちは製品のサポート終了がお客様の環境内のWithSecure製品にどのような影響を与えるかを懸念する声が多いことを認識しています。
このことを念頭に置き、お客様が製品のサポート終了に適切に対応し、代替製品およびソリューションへの移行を支援するためにWithSecureがどのような役割を担えるかを理解していただくために、EOL(End of Life:製品サポートの終了)ポリシーを定めました。
The threat landscape is constantly evolving, which also means changes in the protection offered by WithSecure. Old products cannot respond to all the current threats.
Security fixes and non-security fixes are not provided for unsupported product versions. Virus definition updates are not tested with End-of-Lifed products. This may decrease the protection capability and reliability of old products, causing, for example, the malfunctioning of the product, conflicts with third party software, false positives and negatives.
Version change policy
The product lifecycle consists of major, minor, and maintenance versions of the endpoint sensor. Typical changes in the sensor per version type include:
- Major (M.0)
- Distinctively new product generation or significant changes in the product functionality, performance, or security
- New integration with WithSecure or 3rd party services
- Minor (x.N)
- New features and improvements
- Support for new operating systems
- Maintenance (x.x.C)
- Maintenance releases (also known as patches) address critical defects or vulnerabilities
- In principal, maintenance releases do not introduce changes to the existing functionality
WithSecure reserves the right to discontinue or deprecate existing functionality from a new (major or minor) product version based on changes in the threat landscape, market situation, or any other business reason. All such changes are noted in the product release notes.
Product version support policy
The product version policy is applied to the endpoint sensors related to WithSecure Rapid Detection & Response Service solution. WithSecure's Security Cloud and other backend systems used by the application follow an internal lifecycle policy and do not require any actions from customers. WithSecure updates Security Cloud and other services without impact to the application functionality and performance.
Major and minor version support for the product is a minimum of 12 months from general availability (GA) or until 3 months after the release of the next major/minor version, whichever is shorter.
Maintenance releases do not extend the lifespan. A new maintenance release automatically deprecates any previous maintenance release within the same major/minor version.
Product update policy
WithSecure Rapid Detection & Response Service sensor application can be updated by installing a new version. WithSecure highly recommends that you validate a new version of the sensor in staging environments before deploying it to production.
Network sensors and honeypots are updated remotely by WithSecure.
Customers are responsible for updating WithSecure sensor applications in their production and staging environments and making sure that they are using the officially supported version.
End-of-life communication policy
WithSecure makes end-of-life product announcements on the End-of-Life Announcements page. We encourage customers to visit the site regularly as it contains useful information regarding WithSecure's end-of-life program.
To inform partners and customers well in advance of an approaching end-of-life milestone, WithSecure sends an electronic notification at least 30 days prior to a product's end of life.
Change policy
WithSecure reserves the right to change this policy without prior notice, in which case the new policy will be made available to partners and customers on the supported products page.