Product Support


Elements Endpoint Protection (EPP)

Support articles and User guides

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Elements Endpoint Detection and Response (EDR)

Support articles and User guides

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Elements Vulnerability Management (VM)

Support articles and User guides

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Cloud protection

Elements Collaboration Protection

Support articles and User guides for M365

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Cloud Protection for Salesforce

Support articles and User guides

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Business Suite
Other products

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Our knowledgeable community, frequently updated articles, and useful tools are good starting points for troubleshooting and resolving product issues.

User guides

Post your questions to the community. Or share your knowledge with others.

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Support articles

Search for solutions to reported product issues.

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Help forum

Find help browsing through community pages.

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Support tools

Download and run these tools to solve specific product issues.

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Contact us

Need further assistance? Our dedicated support team is always ready to help.

Email support

Submit a request for product support

Go to webform

Call support

Speak with a product expert. Check our phone numbers and service hours.

Call us

Support for Partners

Log in to the Partner Portal for partner support.

Partner portal

Important updates

Security advisories for our software

December 22, 2021

CVE-2021-40836: Denial-of-Service (DoS) Vulnerability

December 16, 2021

CVE-2021-40835: URL Address Bar Spoofing in F-Secure SAFE Browser for iOS

December 10, 2021

CVE-2021-40834: User interface Spoofing in F-Secure SAFE browser for Android

Software updates

November 25, 2021

Release to manufacturing: Cloud Protection for Salesforce 1.7.6

September 16, 2021

Release to manufacturing: Email and Server Security 15.10

August 20, 2021

Release to manufacturing: Server Security 15.11

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Find how to activate your business product

Other updates

Our products and services receive frequent updates and improvements to keep you protected all the time.

Service status & DB updates

Monitor our services’ operational status and track the latest versions of our database updates.

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Product lifecycle announcements

Check end-of-life announcements and product lifecycle policies.

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See also

Professional support services

Verstehen Sie die Cyberrisiken, mit denen Ihr Unternehmen konfrontiert ist, und entwickeln Sie eine Cybersicherheitsstrategie, die mit Ihren Unternehmenszielen und Ihrer Risikotoleranz übereinstimmt. 

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Security Training

Our training courses and CTF events are a mix of academic theory and hands-on exercises to help you develop a modern, tactical cyber security skill-set.

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Find a partner

Wir haben europaweite Vertriebsvereinbarungen mit TechData und ALSO, wo die WithSecure™-Produkte erhältlich sind. Auf lokaler Ebene haben wir mehrere spezialisierte Distributoren, bei denen unsere Produkte erworben werden können.

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