WithSecure™ Countercept

Built by attackers for defenders.

Countercept’s dedicated Detection and Response team deals with potential cyber threats to your organization in minutes. Countercept acts as an extension to your security team, sharing our threat hunting expertise, helping your team learn and grow and supporting continuous improvement of your security posture.

  • WithSecure™ threat hunters spend up to 50% of their time researching new and evolving tools and techniques used by threat actors. Every alert is investigated by the DRT who will use its knowledge and experience to decide what, if any, action to take.
  • Countercept MDR’s proprietary Endpoint Detection & Response (EDR) agent and log collectors, which feed data into our xDR detection platform, provide excellent visibility of user, endpoint, cloud and network activity.
  • Countercept MDR’s 24/7 First Response service contains and remediates incidents before they have a chance to impact the business. Using our proven First Response methodology enables threat hunters respond to incidents, at the right time and in the right way, with less than 1% of incidents to date requiring escalation to WithSecure™ Incident Response.

We deliver operational efficiency and resilience to clients that allows them and enable enterprises to achieve their goals.

What can you achieve?


Effective Detection & Response

Countercept is a threat-driven service designed to be effective in the 'gray area' where legitimate activity masks malicious intent. We respond to incidents in minutes - and resolve most of them within hours.


Peacetime Value

Countercept provides cyber security insights that support continuous security posture improvement. We help you improve your security posture and meet your compliance obligations.


True Partnership

We act as an extension of your cyber security team, giving you unmetered access to our experts, sharing our threat hunting expertise, addressing queries and helping your team develop.

Countercept MDR architecture

Countercept D&R team

Countercept D&R team

WithSecure's Detection & Response Team (DRT) spends up 50% of its time researching vulnerabilities that attackers might exploit and proactively creating detections

Customer and True Positive finding

Customer and True Positive finding

Our DRT and Incident Response teams use the same technology platform and work closely together – meaning handoffs are seamless and well-practiced

Peacetime Value

Peacetime Value

Dedicated security engineers provide insights that help you deter and resist attacks

Countercept MDR advantages

Consistently effective in MITRE evaluations

Across all three evaluations WithSecure™ consistently identifies threats and has demonstrated its effective response.

NPS growth of 124% since launch

Incidents demand preparation, promt action and clear communication. Our customers affirm that we do this. 

Consistently outstanding service

Net Promoter Score (NPS): 51
Customer Effort Score (CES): 89%
Customer satisfaction (CSAT): 4.6/5–4.7/5

30 years of true partnership

Working to solve technology problems since 1988. Countercept MDR has been delivering its service since 2016.

Proprietary XDR platform

In-house expertise and in-house development of systems, from Detection all the way through to Incident Response.

95% success rate

Feature Common D&R solutions WithSecure™ Countercept
Time to value Months Days
Logs consumed per month Billions Millions
Alerts per month 100,000s 1,000s of relevant alerts
Alerts investigated by expert 0-10% 100%
Investigation time <1 minute As long as necessary
Solution efficacy (% of actions that produce
a desired result)
<50% >95%
Responder profile Analyst Threat hunter
Responder experience 2 years - defensive 5 years - offensive
Responder churn 10-50% 5%

Customer references

 The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates. 

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